Privacy Policy

1. Overview

Jurupa Valley Deck & Fence ("we," "us," or "our") operates the website at jurupavalleydeckandfence.com. This Privacy Policy explains what information we collect from visitors to our website, how we use it, how long we keep it, and how you can contact us with questions or requests about your data.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

2. Information We Collect

a. Information You Provide

When you fill out a contact form or estimate request on our website, you may provide your name, phone number, email address, home address, and a description of your project. We collect only what you choose to share.

b. Automatically Collected Information

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information does not identify you personally.

c. Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. Analytics tools such as Google Analytics may place their own cookies. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function as intended without cookies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, or service inquiries.
• Schedule consultations and follow up on project conversations.
• Improve our website and understand how visitors use it.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Third-Party Services

Our website uses third-party tools that may collect data on our behalf, including:

• Tally.so - for contact and estimate forms. Tally processes submissions on our behalf. Their privacy policy is available at tally.so.
• Google Analytics - for understanding site traffic and visitor behavior. Google's privacy policy is available at google.com/policies/privacy.
• Google Maps - for displaying our office location. Google's privacy policy governs their use of data through this embed.
• Vercel - our website hosting provider, which may collect server logs including IP addresses.

These services operate under their own privacy policies, which we encourage you to review.

5. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to fulfill the purpose for which they were collected - typically for the duration of our business relationship with you and for a reasonable period afterward to address any follow-up questions. Automatically collected technical data is retained per the retention policies of the applicable analytics provider.

When information is no longer needed, we delete it or anonymize it.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate information.
• Request deletion of your personal information.
• Opt out of any marketing communications.

To make any of these requests, contact us by email at info@jurupavalleydeckandfence.com. We will respond within a reasonable time.

7. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. To exercise your rights under the CCPA, please contact us using the information below.

8. Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of those changes. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: